My grandfather and great-grandfather were plumbers, and my uncles on that side grew up working for the family plumbing shop. One of my uncles took over that business and runs it to this day.
I came across this letter that one of those uncles wrote when they came by my parents house to fix a faucet (in the mid 1990s). I don’t know why I keep it, I think I just found it funny and very their style. Not a big fan of MOAN, clearly.

- Require frequent cartridge replacement
- Cartridge is expensive
- Not well suited to your well water (grit)
- Mixes hot & cold together
- Goofy actuation (i.e. lift and turn) Delta is one push
- Handles crack and screw covers won’t stay on
- They are ugly and Home Depotish
- Cartridge gets stuck in body
- Require special tool to remove stuck cartridge
- Small holes in cartridge restrict flow making it perform poorly in tub filling
Solution: install a quality compression faucet like Crane dial-ese in lavatories at least.
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