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“The fact is, almost anyone would rather, at any given moment, float about the Caribbean, or have sex, or eat some delicious food, than work on hard problems. The rule about doing what you love assumes a certain length of time. It doesn’t mean, do what will make you happiest this second, but what will […]

Questions are a lot easier to answer when you start them with the facts, rather than asking about details about your own proposed solution.

I think this was a nice email to send after a first-time order: