You can’t order the Toyota you want

I have a Toyota Tundra at the moment, but for the first time in my life, I’ve leased it, and that lease comes due in a couple of months. I’m going to finish the lease by buying the truck, since truck prices are so high it’s worth owning and gives me options for what to buy next. Incidentally, Toyota Financial doesn’t make it easy to pay off a lease. You can’t do it online. If you call, they tell you to go to a dealer to do it. If you go to a dealer, they tell you to call. Or, they can do it, but it costs an additional $250. 🙄

Anyway, if you go to Toyota.com, it’s a reasonably nice web experience, and they have a Build option where you pick your vehicle and all the possible options and it prices it out for you. Which… to me… gives a person a very strong impression that you could order the vehicle if you want to. But you cannot. You also cannot go to a dealer and have them order you this vehicle. All the dealer can do is tell Toyota that they have a preference for this vehicle, and maybe they’ll get it and maybe they won’t. Most likely, if you’re lucky, they’ll get in a vehicle that’s somewhat close to what you exactly want, and you can take it or leave it. Isn’t that bizarre? I didn’t get the impression that its supply-chain-labor-shortage-yadda-yadda, but that’s it’s just how Toyota rolls.